Social workers help people to deal with personal and social problems, either directly or by planning or carrying out programmes that benefit groups or communities. The job duties of a social worker include provide counselling and support through a crisis that may be due to death, illness, relationship breakdown or other reasons; provide letters of referral or reports that will help clients to obtain other services such as crisis accommodation or social security benefits; or lobby to change social welfare policies and procedures in the pursuit of social justice for all members of the community.
Social workers may specialize in a range of different practices, including children and family, youth, violence and sexual assault, medical and health, child protection, income support, disability, education, age care, correctional services, etc.
To become a social worker, you would require a bachelor’s degree or higher in social work. Sometimes relevant experience or on-the-job training is needed in addition to a qualification. Registration or licensing is required.